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SUPPORT NOW!
Out-Sourced Support
WebSiteMovers.com has been providing migration services since 2003. During that time we’ve had many requests to offer support to hosting companies and individuals who have been unsatisfied with their current webmasters and/or support teams thus far. We have recently designed per ticket and dedicated support plans. The advantages of working with WebSiteMovers for your support needs are:
- Phone Contact – No miscommunication via email, IM, ICQ, etc. Our staff is always available via phone for support issues.
- Free Helpdesk Installation – We’ll provide your helpdesk software and install it for you free of charge.
- No Contracts – No hidden fees or long-term contracts.
- Custom Service – We build our dedicated support plans specifically to suit your hosting company.
- Scalability – Your support team gets bigger as you get bigger. No need to worry about hiring additional staff, we’ll take care of that for you!
- Experience – Your clients are serviced by trained Linux/Windows engineers 24 hours a day/7 days a week.
- Control – You remain in control, all communication between your clients and our staff is handled via the helpdesk system. This allows you to control contact between your clients, update tickets yourself or answer requests yourself should you want to.
- Savings! --
WebSiteMovers.com can save your company thousands of dollars in
staffing costs annually. We have shifts 24/7/365 so you
don't have to.
WebSiteMovers’s founders have owned and managed large hosting companies in the past. We understand what our clients are looking for when they outsource their support. We also have used many of the offshore and local support companies in the past and know their faults when providing support. We strive to eliminate these faults and make your clients support experience second to none.
Emergency / Single Task Support
WebSiteMovers also provides support on a case-by-case basis starting at $65/hr. Many of our competitors charge twice what we do and provide half the quality of work. Has your machine been hacked? Corrupted? Are you having major software issues with your control panels, Apache, etc? Fill out our
Support Request form and in most cases we’ll be able to get you a quote and begin work in an hour or less during normal business hours. |
